1. Support Help Center
  2. MedSense Thermometers
  3. MedSense TF01 Infrared Forehead Thermometer

Thermometer showing results that are too low

Possible Cause #1:

Measurement position is not correct


Follow the user manual instructions when taking a measurement (3-5cm distance from forehead) 


Possible Cause #2:

There is dirt obstructing the device probe


Clean the device probe according to the cleaning instructions in the manual