Support Help Center

Back to home

Support Help Center

Dehumidifiers

Dehumidifiers

General Dehumidifier Questions

How to choose a dehumidifer?

What is the difference between an air purifier, a humidifier, and a dehumidifier?

Dehumidifier isn't drawing enough water/Area is still really humid even when unit is running

Unit blowing out "cool" air

How much will my Ionmax dehumidifier cost to run?

Will machine start on same setting?

Can I plug my dehumidifier to an electrical timer?

Can mould spores be transferred from my dehumidifier to my home?

Condensation on my windows but no water is being collected by dehumidifier?

Which mode to use if room is mouldy but without sunlight?

Why is the check light on my dehumidifier flashing?

Drainage hose

I have laundry out but no water is being collected by my dehumidifier?

Why is the fan light on my dehumidifier flashing?

How often should I run the dehumidifier once water has been removed?

Why is there a smell coming out of my dehumidifier?

Does the IONMAX dehumidifier have auto/continuous drain function?

Why has my dehumidifier stopped collecting water?

See more

Desiccant Dehumidifiers

Burning/Peculiar Smell

Does the desiccant dehumidifier need any maintenance?

Is the desiccant disc replaceable?

What is the desiccant rotor disc made of?

The difference between a compressor and a desiccant humidifier.

See more

ION632

What is the power consumption of ION632?

"FULL"/"Check" Light constantly on

Producing/expelling peculiar smell

What is the cause of "Red Check Light" on ION632?

Does the ION632 have an in-built heater?

See more

ION612

Can I use an external timer for ION612 Dehumidifier?

ION612 tank full light is always on even when it isn't full

Keep turning itself off after a few hours

Ionizer Output

Water present on the top of the pack despite having emptied it

Does the ION612 model has an in-built heater?

ION612 is emitting a bad smell

Can ION612 be placed in a confined space?

Can ION612 be placed in a corridor/walkway that leads to a bathroom & laundry?

See more

ION681

For ION681 Dehumidifier, are there two holes and two plugs at the back?

ION681 blinking lights

Light keeps flashing on "auto" mode on the ION681

ION622

"EO" error message (DO NOT PUBLISH)

ION680 Dehumiidfier

Adapter/Power Point